“We stand behind our products’ quality and your satisfaction with it is important to us. If you experience problems with the product, we will be happy to provide a full refund within 30 days of the original upgrade date.”
Refunds will be offered at our sole discretion and must meet all of the following conditions fully:
- You are within the first 30 days of the purchase of our plugin/theme (product).
- Your issue(s) derives from not being able to install the product properly or get the product to perform its basic functions.
- You have attempted to resolve your issue(s) with our support team by creating a support ticket through the contact us page or in the product’s admin settings if available.
- No refunds will be granted after the first 30 days of the original purchase whatsoever.
- Refunds will not be granted for missing feature(s). If you are not sure we support a specific feature, please contact us prior to purchase.
- Issues caused by conflicts with 3rd party plugins, themes, or other software will not provide grounds for a refund.
- Refunds will not be granted if you simply decide not to use the product.
By upgrading, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions.